Our online ordering policies are listed below. If you would like to place an order through email or you are having trouble please contact us at Orders@lifedesignnutrition.com.
Our Online Secure Shopping Cart for your credit card orders uses SSL Encryption Certificate. We use the most secure technology today. We accept Visa and MasterCard.
Gift Certificates Available
Gift Certificates are available for purchase with a credit card in denominations of $25, $50, $75 and $110.
Picking Up Orders at Life Design Nutrition
We will process your order within 24 hours of receipt. We will package all items available from our shelf and charge your credit card for the amount of the items plus applicable sales tax. We will send you an e-mail confirmation that your order is ready for pick up. If your order is not picked up within seven days, we will return the items to our shelf.
Special Orders and Back Orders
If we do not have an item at the time of processing your order, we will notify you either by phone or email to discuss back ordering the item. If you would like us to Special Order an item that we do not usually carry, we ask that you pre-pay for the item when you make your order. We can wait and send everything when your order comes in.
All credit card orders will be processed and shipped within one business day. All orders are shipped by United States Post Office or United Parcel Service, whichever is more convenient for you. Shipping charges are estimated by our computer. Our Office Manager will contact you if charges are more than the estimate given at the time of order. With the exception of APO/FPO orders, all shipments by UPS must be shipped to a physical address not a post office box. We do not offer International Shipping.
If you need to track your shipment, please refer to your Order Number on your order Receipt. Please call our store or send us e-mail with your request and we will respond with a status report as soon as possible.
State sales taxes are applied to all shipments within our state. Sales taxes are not applied to shipments for destinations outside our state.
Payment for orders will be made via your credit card upon processing the order. We accept Visa and Master Card. Sales tax and shipping charges will be added if your order is being shipped to your address. Your credit card will be charged on the day that you place your order. You will receive an e-mail confirmation that your order has been shipped and your credit card charged.
We value your privacy. We will not sell or provide your personal information, either in whole or in part, to anyone for any reason.
We purpose to provide you with protection surrounding personal information such as your name and contact information, including your mailing address, contact telephone numbers, and other pertinent identifying information you may provide to us in order to serve your needs. In addition, we use security software to encrypt your payment information, including your personal and credit card data.